2/15/2009

SEs Leaving Competitive Traps

It is truly amazing that most Sales Engineers know their competition's product stack inside and outside, backwards and forwards...Why is it then that many senior SEs do not plant effective competitive traps in their deals. They all 'know' they should, but they often forget to do so.....Sure, it takes time to strategically plan out how to set a trap up, work on your delivery of the trap, and then have an appropriate 'call to action' for your prospect to follow-up on that trap. Yet, many SEs get lazy and forget to do so.

BUT, isn't that what you competition is doing to you already?!? Think to yourself, how many times have I had to answer that loaded question of, "How do you compare your solution to vendor x?" Most SEs (the good ones...) can answer this in a heartbeat in their sleep, but too many times discussing competitive landscapes is very reactive, instead of being PROACTIVE.

Here's what I mean, unfortunately many SEs only answer a planted question, and it is ONLY then that they begin their offense on the competition, which truly comes across as mud-slinging the other vendors as it is typically not well planned out and comes across only as a retaliation to the original question...

Being a seasoned Sales Engineer, keep a cool head, and plan your PROACTIVE competitive attacks/traps carefully as you normally do your REACTIVE competitive replies and you too will increase your close ratio!!!

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